Can you ship to my state?
Currently each state determines by law whether or not wine can be shipped to their state. See the current list of states we can legally ship. You may however, ship wine to any legal state as a gift from any state. If you are buying any non alcoholic merchandise or digital products, you may
purchase from any state.

We can legally ship wine to the following states:
AZ, CA, CO, CT, DC, FL, GA, ID, IL, IA, LA, MA, MI, MN, MO, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OR, SC, TX, VA, WV, WI and WY.

But we can not ship to the following areas/zip codes
Connecticut: 06897, Florida: 32008, 32059, 32060, 32064, 32066, 32321, 32331, 32340, 32425, 32427, 32428, 32437, and 32462
North Carolina: 28909, 28902, 28904, 28733, 28771, 28777, 28705, 28765, 28740, 28714, and 28755

Are there any additional shipping requirements?
*By law someone over 21 years must sign for your package.
*We recommend you have your shipments sent to a work address. If no one is there FedEx will attempt to deliver only three times before returning your package.
*Amber Crest Winery is not responsible for shipping costs for deliveries that are not signed for and returned.
*Wine can not be shipped to a PO address, it must be a physical address

Do you ship outside the United States?
Unfortunately, at this time we do not. However, any digital products we have are available worldwide.

How long will  it take to ship my wine?

Amber Crest labeled wines typically ship out from our winery in 1-2 days plus shipping times.  Custom labeled wines will typically ship out in 2-5 days on most orders plus shipping times.  Large order may take a few days more.  Shipping times from our winery to most east coast and east of the Mississippi river states are typically 1-2 days and west of the Mississippi river states are 3-6 days.

Do you charge sales taxes?
Yes, we by law are required to charge sales tax on alcoholic beverages

I presume your ordering system is secure?
Yes, certainly. We use SSL certificates and any and all diligence to protect your information.

Is pricing information included in the shipment?
Since many of our orders are for gifts, we do not include the pricing information

What is your minimum order?
One bottle

Are there quantity discounts for larger orders?
Yes we have discount pricing listed for up to 12 cases. Please call for pricing over 12 cases.

Are there any “set up” or other fees?
No, we do not charge any other set up or art fees.

Do I receive a proof of my label?
Orders less than 1 case do not receive a proof. If you would like a proof contact us at 704-708-9463 or request by email to: Info at AmberCrestWinery dot com

Is there anything that I can’t put on my label?
Amber Crest Winery reserves the right to refuse to print labels that do not meet normal standards of decency or contain profanity, nudity, copyright or trademark violations. Restrictions from the federal Tax and Trade bureau prohibit references to state and national flags, military emblems or symbols and any implied health benefits. If you are unsure of your content, please contact us.

What will happen if my labels are incorrect?
You will have the opportunity to verify your label online before submission. Once submitted, we are not liable for any spelling or grammatical mistakes. Orders over 12 bottles will be sent an electronic proof. In the unlikely event that we make an error on the labels, we will send you corrected replacement labels.

What is your refund policy?
It is our ultimate goal is that you be happy with every order. We guarantee our products from defects for 30 days from the day you receive your shipment. If an item is defective, please contact us and we will correct the problem.

Where is your vineyard?
One of our more popular questions. Amber Crest Winery does not have a vineyard. Recent advances in shipping technology have made it possible for us to purchase our grapes from some of the best grape growing areas throughout the world, such as Italy, France, Spain, Australia, the Napa Valley and the American Northwest. This process allows us to pick and choose the very best grapes available. We then ferment, produce and bottle our wine in our Charlotte, NC winery.